Intact Lab
We're an innovation lab that uses machine learning, data science, AI, software development, agility, UX and design thinking to transform the user experience of millions of Canadians.
Our job
Is to reimagine the insurance experience from quote to claim for an easy, secure, and fast customer experience. Simplifying insurance takes creativity, empathy and hard work. We explore, take risks, and learn all day, every day. Every team member can measure the impact of their work as we strive to revolutionize insurance and better serve our customers.
2 million +
Customers use our technologies
3 million+
Online transactions occur each year across our customer journey from checkout, to policy, to claims
400+
Data experts work with us, making us the biggest insurance data lab in Canada
300+
AI models in production
1 trillion
Data points which help us in our goal of becoming the best AI shop in insurance
3
Of Canada’s top insurance apps are designed in-house
Set the bar for world-class digital experiences
Here, innovation is everyone's job. Our passion to create and implement solution models delivers some truly remarkable results. We go beyond insurance by offering value-added features such as crash assist, car care, weather alerts, getting driving insights and tips to improve our customer’s fuel-efficiency, eco impact and safety. With industry-leading technologies and expertise, we are currently building the future of insurance… and we are only getting started.
Data driven
Backed by the biggest insurance data lab in Canada, our analysts, actuaries and data scientists come together to build artificial intelligence tools like fraud detection and telematics.
Human-centred design
We apply behavioural science methods to benefit both our customers and the success of our business.
Creative collaboration
We utilize customer insights to create second-to-none experiences at every step of the user journey.
Agile and modular
With access to the latest technology, our agile squads build innovative web and mobile products to take our ambitious business goals to the next level.
Career opportunities as vast as our data points
At the Intact lab, we strive to be respectful, diverse, balanced, and to have fun. We have offices in multiple cities, and we empower our teams with the tools they need to connect, collaborate, innovate and do their best work in our hybrid world environment. Innovation is the name of the game, and keeping people at the heart of what we do is how we play it.
See our open roles