
Intact Lab
We're an innovation lab that uses machine learning, data science, AI, agility, UX and design thinking to transform the user experience of millions of Canadians.
Set the bar for world-class digital experiences
Our people's passion to innovate, develop and implement solutions models delivers some truly remarkable results.
Artificial intelligence
Data-driven
Backed by the biggest insurance data lab in Canada, our analysts, actuaries and data scientists come together to build artificial intelligence tools like fraud detection and telematics.


Behavioural science
Human-centered design
Understanding the user is at the heart of what we do, and applying behavioural science methods benefits both our customers and the success of our business.
Design thinking
Creative collaboration
We break down silos by sharing omnichannel strategies and customer insights to create second-to-none experiences and identify opportunities at every step of the user journey.


Software engineering
Agile and modular
With access to the latest technology, our agile squads build innovative web and mobile products to take our ambitious business goals to the next level.