TORONTO, Aug. 30 /CNW/ - Intact Insurance, Canada's largest home, auto
and business insurance company protecting 3 million customers, achieved
the highest rank among private auto insurance companies in Québec,
according to a recent customer satisfaction study conducted by J.D.
Power and Associates®.
"This award recognizes our promise to offer customers an outstanding
experience that goes beyond their expectations," said Louis Gagnon,
President of Intact Insurance. "It is a reflection of the superior and
personal experience that our 475 brokers in Québec provide to their
clients everyday. While we are there to protect the things customers
value the most - their homes, their cars, their businesses - at Intact,
we believe that insurance is all about people."
According to the study, Intact Insurance scored 842 on a 1,000
point-scale. The company excelled in the areas of interaction,
price/premium, and claims.
The 2010 Canadian Auto Insurance Customer Satisfaction StudySM was
conducted by J.D. Power and Associates® and is based on responses from
nearly 10,000 auto insurance policyholders. The third annual study
measures auto insurance policyholder experiences with primary insurers
among five factors: customer service, price/premium, policy offerings,
billing/payment, and claims.
About Intact Insurance
Intact Insurance is Canada's largest home, auto and business
insurance company protecting over 3 million customers. Our
coast-to-coast presence, along with our strong relationship with
insurance brokers, means we can provide the outstanding service, comfort
and continuity the customer deserves. Intact Insurance is a member
company of Intact Financial Corporation (TSX: IFC).
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