At Intact, we believe that a diversity of perspectives leads to better decision-making, more relevant products, and makes work more interesting. More than that, embracing the diversity of all allows us to tap into all the perspectives, experiences, lifestyles and cultures that we collectively possess to better reflect the customers and brokers we serve.

Our goal is to create an environment where every employee can thrive so they in turn can provide the best to our customers.


While we know we are doing relatively well compared to peers in gender representation – with women representing more than half of our management – we’re not where we want to be when it comes to diversity and know we can do more in attracting and retaining people of various generations, visible minorities, people with disabilities, and LGBT communities. We know diversity is a continuous journey and are committed to creating an open environment where everyone can flourish.

More than 93% of our employees believe we have a work environment that is open and accepts individual differences according to our latest employee engagement survey, so we know we are on the right track.


We invest in our people

Part of our strategy is to invest in people and create a workplace where everyone feels engaged and can contribute their best every day. Research shows that when we are more aware of our unconscious bias, we can make more objective decisions. That’s why we are rolling out training programs on unconscious biases and have a full diversity curriculum for managers, which includes training on valuing differences, cross-cultural communication and generational divide. This allows us to create a company-wide dialogue around how unconscious bias can affect perceptions of others, interactions with coworkers and clients, and the business overall. We hope our focus on making the unconscious conscious will not only foster a more inclusive workplace, but also make us a better company.

Benefits for all employees

We believe in removing barriers so all Intact employees can focus on the things and people they love, and that it’s important to provide benefits that serve the unique needs of all. Some of our most talked-about benefits include the maternity leave top-up, providing a supplement to government benefits, and our flexible work arrangements policy.

Diversity Council

We check and recheck our people processes, evaluating opportunities to ensure fairness and equity in all things that impact them. Our Diversity Council is one of the ways we gather leaders from all areas of the business to have this conversation. Together they champion diversity in all its dimensions, including thinking styles, educational backgrounds, generations and languages; and create a culture that attracts, retains, and develops our current and future high performing individuals from the broadest talent pool.

Employee networks

Our employee resource groups build and support communities. They help bring together employees from a shared background and give them a resource to help them develop both personally and professionally.

Today active groups include:

  • FACES (Atlantic)
  • FIT Network (Vancouver)
  • Healthy Living Network (Calgary)
  • LGBT and allies at Intact (National)
  • Womentum (Toronto, Ottawa)
  • Women’s Network in Québec (Montreal)
  • Young Professional Network YYC (Calgary)