Carla Smith , Executive Vice President & Chief People, Strategy and Climate Officer

Carla Smith was appointed Executive Vice President in June 2021 to shape and drive Intact’s global strategies in three key areas.  As the global CHRO, she will advance Intact’s objective to be a best employer whose talents are future ready.  As the Chief Strategy Officer, she will develop and sustain Intact’s corporate strategy equipping the senior team to navigate important strategic decisions and trade-offs. 


As the Head of Climate, she will ensure that climate change is prioritized as a lens through which Intact manages its business, and that Intact capitalizes on opportunities to help customers and society adapt.  Her career with Intact has spanned more than 20 years.  She has held senior leadership positions throughout the organization including Intact Insurance, Claims, belairdirect, and Specialty Solutions.  She also successfully guided the organization through several acquisitions & integrations during her time leading Corporate Development.  Ms. Smith is a Chartered Insurance Professional and holds a Global Professional Master of Laws from the University of Toronto, a Master of Business Administration from Queen’s University, and a Bachelor of Business Administration (Finance) from Simon Fraser University.